Our Standard
Service Features:
Free Shipping
Phone Support
5-Year Waranty
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Frequently Asked Questions
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- Repair Cost: How much is it to get my ECU repaired?
- You will need to call to get an accurate estimate. Our repair costs range from $350 - $900 which includes our "Standards of Service" features:
Free Shipping
Techinal Phone Support
5-Year Warranty
Please call, 1-800-328-1425, to get an estimate.
- Repair & Return: What is Repair and Return Service?
- Repair and Return service means that you send your unit to our location. We test, diagnose the unit, and repair it if it is needed, then we send it back to you.
Step 1: Fill out the Repair and Return Form.
Step 2: Go to your email and print the email confirmation.
Step 3: Send the Repair Form along with your ECU to:
1160 N. Federal HWY
Suite 1016
Fort Lauderdale, FL, 33304
Step 4: A technician will call you to follow-up on the repair.
- Core Exchange: What is a Core Exchange Service?
- Core Exchange means that we send you an already rebuilt unit with a 5-year warranty in exchange for yours. We add a core charge to the final price of the exchange, which is refundable once we receive your old unit at our location.
Note: *Water damaged, fire damaged, manipulated or with non-original parts ECUs will not receive a core exchange refund.
- Turnaround time: How long will it take to get my ECU repaired?
- In most cases the usual turnaround time is 48 hours.
- Programming: Do I need to "reprogram" my ECU after you repair it?
- No, once we repair your unit, it will be "Plug and Play". We only work on the "hardware" of the ECUs therefore we don't deal with the programming.
- 5-Year Warranty: What does the 5-Year warranty cover?
- Our warranty covers your repaired ECU for 5 years from the original purchase date on the Sales Invoice and includes Free Technical Support on the phone during our business hours.
If the unit fails once we have repaired it, due to water or fire damge, the warranty will be void NO EXCEPTIONS.
- Water Damage: Can you repair a water damaged ECU?
- It depends on how severe the damage is. If the damage is very minimal, it can be repaired, otherwise we will suggest to replace your ECU with another unit from our stock.
- Location: Where are we located?
- We are in Fort Lauderdale, FL, USA.
- Beyond Repair ECU: What if my ECU cannot be rebuilt?
- In the case that your ECU is damged beyond repair, we will have one of our technicians give you a call to suggest either a new replacement or a reprogramming of another ECU to match your car.
- Emissions: Will my car pass an emissions test?
- If your ECU has not been enhanced with a performance software upgrade, you should pass the emissions test.
- Free Shipping: What's the standard shipping speed?
- UPS Ground, which usually takes about 5 days.
- International Shipping: How much?
- Depending on the country check with UPS to estimate the shipping cost to your location.
- ECU Shipping: How should I ship my damaged ECU?
- Wrap your ECU with cushioning material (bubble wrap, foam paper, etc.) to avoid damages to the ECU during shipping. If you have to send extra parts like: clips, eprom memories, etc., please attach to the ECU with masking tape. Specialized ECU Repair will not be responsible for extra parts lost during shipping or for extra parts not declared on the Repair and Return Form.
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